Product updates
New updates and improvements to Told
We are thrilled to unveil a significant evolution in how you can present information within Told.club. While our product tours have always been great for quick guidance, we realized that product managers often need more flexibility to showcase complex content. That is why we have introduced advanced formatting options that transform your tours from simple tooltips into rich, immersive experiences.
This update allows you to change the format of your tour steps to accommodate diverse media types. If you have a high-value whitepaper or an ebook that you want to promote directly on your site, you can now embed it seamlessly. By bringing the content directly into the user flow, you remove friction and ensure your hard work gets seen by the right people at the right time.
We have also made it possible to integrate video content and interactive demos directly inside your product tours. Sometimes, a text description is not enough to explain a complex feature. Now, you can let your product speak for itself by embedding a video walkthrough or a clickable sandbox environment. This makes your onboarding more engaging and ensures that every user understands the value of your SaaS without needing to write a single line of code.
Live Site Preview is a new tool that lets you load your own website URL and instantly see any Told survey type rendered directly on top of it. How it works: Enter your site URL in the preview tool, select the survey type you want to test (NPS, modal, product tour, etc.), and get an instant visual of how it will look on your actual site — no installation, no code, no guesswork. Why it matters: The biggest friction in adopting a new survey tool is uncertainty. Will it look right on my site? Will it feel native? Live Site Preview removes that doubt entirely by letting you see the real thing before committing to a single line of code.
You can now create fully customizable in-app announcement modals directly inside Told. Launch feature updates, product news, or important messages without relying on engineering — all no-code, fully branded, and ready in minutes. The perfect extension to Product Tours to make sure what you ship actually gets seen.
For the past months, Told has helped product teams understand user behavior through contextual in-app surveys. But understanding is only half of the equation — the other half is guidance. That's why we built Product Tours.
You can now actively guide your users through your product, onboard new users faster, highlight key features at the perfect moment, and drive deeper engagement — all without code. Create and launch a tour in minutes, fully aligned with your product experience. Because making sure users find value shouldn't require engineering.